My new prospect and I had established a relationship and a great rapport. He seemed perfect for the program I was helping him enroll in. All he could talk about was how excited he was to get started, how he’d always wanted to start his own business, and how he’d see me in San Diego for the in-person workshop in a few months.
But when it was time to put down the deposit and seal the deal, the conversation took a strange turn…
He told me that he didn’t have his debit card on him, and asked if he could call me back in an hour. I said OK (although I admit I was curious how he got through the day without a debit card). I gave him the benefit of the doubt and waited for an hour and called him back at our agreed upon time.
And guess what? He didn’t answer my call. Not only did he never call back, but he didn’t respond to a follow-up call or email. The client that I thought was the real deal ghosted me.
See, even if they swear up and down that they’re all-in, sometimes your prospects disappear at the moment of truth. It could happen to anyone at any time. (Even to me, The Pitch Queen!)
It got me thinking about the objections, excuses, and runarounds that we sometimes get from prospects. Is there a way to know for sure if someone is putting you off or has an honest reason for delaying their decision? How do you tell a real objection from a (sometimes lame) excuse?
Find out all about how I handled this bizarre client situation AND let me and my colleague, Master Business Strategist Denise Mandeau, show you how objections and stall tactics happen to EVERYONE in business. We’ll also share how you can spot the red flags and address these situations before they suck up too much of your time!
Join me and Denise for a special Coffee Is For Closers Mini- NO BS Workshop!
Grab your listening guide worksheet HERE, and catch the video portion here:
[Facebook]: https://www.facebook.com/thepitchqueen/videos/1986153528303990/
[YouTube]: https://youtu.be/KDK_6hz5Wxc
How do you help an indecisive client get to the TRUTH of their objections (and save both you and the client a lot of time and energy)? Check out the blog this week for even MORE on real objections!
